FAQ

Information about CTY's Online programs.

How do I enroll in a CTY online course?
Thank you for your interest in CTY Online Programs. To enroll in a course, log in to MyCTY as a parent, select “CTY Online Programs,” and then select “Appli...
Mon, Aug 17, 2020 at 1:43 PM
How do I request a start date change for an individually paced online course?
Before requesting a start date change for your individually paced course, please confirm that you have received your course assignment email and any require...
Wed, Nov 20, 2019 at 2:19 PM
Pausing an individually paced online course
The instructions below apply to time-based individually paced courses starting before July 1, 2022.  Students can pause their enrollment in an individually...
Mon, Apr 25, 2022 at 1:35 PM
Re-enrolling in an individually paced online course
The instructions below apply to time-based individually paced courses starting before July 1, 2022. Students may not re-enroll for additional time if regis...
Mon, Apr 25, 2022 at 1:40 PM
What are the proctoring requirements for online programs tests and exams?
*** CTY is aware of the challenges families are facing with COVID-19 restrictions and proctor requirements. We have temporarily adjusted our proctor policy ...
Thu, Jul 1, 2021 at 2:15 PM
Applying time on hold toward your next individually paced online course
The information applies to time-based individually paced courses starting before July 1, 2022. To view the amount of enrollment time remaining in your c...
Mon, Apr 25, 2022 at 1:43 PM
How do I order a lab kit for my CTY online course and ship it overseas?
We appreciate your interest in our CTY Online Programs. To order the lab kit, you will need to contact Quality Science by using their online form at quality...
Mon, Aug 17, 2020 at 2:09 PM
I’m getting a ‘Configuration failed’ message while downloading LockDown Browser on a Mac; what should I do?
Log into your Mac as an Administrator. Drag the LockDown Browser app and any LockDown installer files into the Trash. Empty the Trash. Close all open wi...
Fri, Dec 20, 2019 at 9:29 AM
Withdrawing from a CTY online course
Withdrawal requests for CTY session-based or individually paced online courses should be sent to ctyonline@jhu.edu. Withdrawal requests for LIVE or Probl...
Tue, Apr 12, 2022 at 12:02 PM
How do I enroll my child in a CTY online course?
Log in to MyCTY with your parent access codes, select “CTY Online Programs,” and then select “Application.” If you need assistance selecting a course, l...
Thu, Jul 1, 2021 at 2:23 PM