Withdrawal requests for CTY session-based or individually paced online courses should be sent to email@example.com. Withdrawal requests for LIVE or Problem-Based Courses should be sent to firstname.lastname@example.org.
For session-based and individually paced courses: Per our refund policy, if a student withdraws from a course before the designated start date, you will receive a full refund (minus the $15 non-refundable application fee). If a student withdraws from a course within 14 days of the course start date, you will receive an 80% refund. After that time, we are not able to issue a refund.
For LIVE or Problem-Based courses: You must submit your request in writing to email@example.com two weeks before the first day of class to receive a 100% tuition-only refund. Application fees are non-refundable. LIVE and Problem-Based courses depend on cohort-based classes, and they are filled on a first-come-first-served basis. For this reason, all amounts paid are non-refundable two weeks before the first day of class.
Please let us know if you have any questions and confirm how you wish to proceed. Once we hear back, we will process your request.