Remain calm. Students will first pass through primary inspection. Many individuals are sent to secondary inspection for clarification of issues that arise in primary inspection. Even if the student is sent to secondary inspection, the border officers will try to resolve the problem and admit the student as quickly as possible.


Students who have problems at the border may ask the border official to call the JHU Office of International Services (OIS) with questions.


Call +1-667-208-7001 during regular office hours (Monday-Friday, 8:30 a.m. to 4:30 p.m. Eastern Standard Time)


Call +1-443-240-1938 outside regular office hours for emergencies at the port of entry only.